Managing Naughty Employees.

All employers will experience some kind of unwanted behaviour from their staff. People are people and there will always be the occasional ‘bad apple’ who flouts the rules and causes problems that needs to be addressed by management. Following your disciplinary procedure is key.

Whether you have an employee who is caught stealing, watching porn on the company computer or taking extended lunch breaks, all employee issues should be dealt with in the same way.

Disciplinary Procedure

  • Always follow your disciplinary procedure and if you don’t have one then follow the statutory procedures stated by ACAS.
  • Act promptly – you need to take action as soon as possible.
  • Collect as much evidence as you can, things are not always as cut and dried as they seem. There may be an explanation.
  • Never just dismiss someone – make sure you give them the opportunity to give their side of the story – even if you think they have been caught red-handed. They still have the right to a fair dismissal.

In my experience staff who are questioned about wrong-doings, will lie. They will make up the most bizarre stories to trying to avoid disciplinary action. This is why it is really important to collect as much evidence as possible.

“Your car broke down and you had to walk here? So, why is your car across the road?”

I was once in a situation where a member of staff was over one hour late returning from her lunch break – she insisted her car had broken down ( one mile away). Obviously I asked her where was her car now? And why didn’t she call work, we could probably have helped?

She said, her car was still a mile away and her Dad was going to look at it.

I had seen her park her car across the road when she returned, so I knew she was lying. I said, “So, why is your car across the road?” she answered – “Oh, my Dad must have fixed it and brought it here.”!

My point is, even in a situation that really was a minor misdemeanor, she still squirmed and desperately tried to appear innocent. Whereas, in fact, the lying just made the situation worse.

Managing staff can be stressful.

Control your own emotions

It can be infuriating when staff misbehave and cause you issues and you have the mess to deal with. Remaining calm throughout the process will help you make rational and fair decisions. If you come to expect lies and surprises it helps deal with the stress that comes from managing staff.

Situations are likely to be complicated and require lots of investigating and interviewing numerous witnesses, but it pays off to do it properly. Other employees will appreciate it if they see management taking misconduct seriously, and shows that such wrongdoings are not tolerated.

Warnings

If you do need to give someone a warning, make sure you:

  • Put it in writing
  • give the employee an opportunity to appeal
  • stick to your procedure with regard to how long the warning remains on their file.
  • Keep all notes from the investigation

Carrying out disciplinaries is a necessary part of managing staff and is never fun. If you need support with carrying out a disciplinary investigation or hearing – Blue Tree HR Solutions offer ad-hoc or ongoing retained support – these kinds of problems are passed to an outsourced HR manager, giving you peace of mind, knowing the issue will be dealt with effectively.

Call 07516335419 if you have any questions.

 

Supporting Charities

March 2016, 2017 & 2018 I collected for Marie Curie

This year, instead of standing in a street with a collection tin to raise money for charity, I wanted to do something a little more challenging.

A group of friends were planning to complete the London Moonwalk, so I decided to join them.

The Moonwalk is a 26.2-mile walk through London, starting before midnight and walking into the early hours of the morning.

Training.

Yes, this is not the hardest challenge out there, but we have to be realistic. Firstly, we have to schedule the training plan around our lives, us ladies have families, kids to pick up from school, hours at work, businesses to run and we should mention our husbands who like to see us occasionally too! We followed a training plan which involved three walks per week including one longer walk, steadily increasing our mileage to a 20-mile training session and we managed a steady speed of 16-minute miles.

We walked over 240 miles in 12 weeks. Every one of us had aches and pains, blisters and bruises, but the determination to be well prepared for the night kept us going.

On the night, we left Clapham common at 10.45pm. We had been raring to go all day, but the start was slow. We ambled along with 1000s of other participants. Trying to find space, not wanting to bump into each other or trip up. For the first mile, people are waving out of their windows and cars are tooting their horns. It’s quite a carnival and feels very surreal.

Just keep walking…

Waiting to go….

It is dark! Sounds silly, but we hadn’t trained in the dark and in some places, there are no lights. So, you just walk following people who have put LEDs on their outfit. You are hoping that there are no trip hazards or things to slip in!

Dancing over Tower Bridge

After a while, the carnival atmosphere subsides and you just have to keep on walking and walking. We walked for eight hours. Receiving phone calls and text messages from friends and family, it really helped to know that people were thinking of us. Playing music to keep us going, we found that people liked walking with us as the rhythm really helps you keep those feet moving. We danced over Tower Bridge and the Tower of London watched us “Don’t Blame it on the boogie”.

“Good Morning!”

At 1.30am, I wasn’t amused by people saying “Good Morning”, thinking ‘but, I haven’t been to bed yet’! I am not one for late nights and I felt cold and starting to feel tired.

After a while, there is not much to look at, all you can think about it getting to the end. Your muscles are aching. Your legs are so used to the same repetitive movement that stepping up kerbs becomes difficult. You don’t want to stop, because it hurts to start again. If someone drops something we all groan, nobody really wants to bend down!

Then at 4.30am, the birds started singing and the rising sun was a real energy boost. I have never stayed awake all night before and I have to say, it was amazing. In reality, we still had another two hours to go, but it felt like the end was in sight.

The Finish

26.2 miles complete – feeling proud

At 6.45am we crossed the finish line. There is no big fanfare at the end, we just walked through an inflatable pink bra! You do have a marvellous inner sense of achievement. A wonderful pride you feel for your team. Also, feeling overwhelmed by all the amazing people that helped make such a wonderful event possible.

Taking part in this challenge was really good fun, working with friends towards a common goal is exhilarating.

It may just be a long walk, but it means so much more. We completed the training, we worked as a team and supported each other.
Such wonderful camaraderie really is a great boost for your soul. Thank you ladies x x x

The good news: so far I have raised

£200 for St Helena Hospice.

£404 +gift aid for Walk the Walk.

A massive heartfelt thank you to everyone who contributed.

HR Software

Our HR Software is a software package which makes managing people processes simple.  It is a user-friendly, affordable way of automating all those time-consuming activities such as holiday allowance, absence and training.  Ensuring secure storage of all personnel documents with quick and easy access. The cost is only £97 per year for up to 10 employees.

The breatheHR software can automate many of those time consuming HR admin tasks, freeing up your time to focus on your business goals.


Centralise Records
One central location for all HR information with employee self-service to keep everything up-to-date.

Book Holidays
Manage holiday booking and absence allowances with a simple online approval process.

Manage sickness
Take control of sickness- every absence logged, approved and analysed in you HR system.

Improve Performance
Standardise the way you manage performance and keep track of objectives.

Organise Documents
Keep all employee documents safe and publish policies and templates online.

Expenses
Manage employee expense claims. Employee completes a claim for managers to approve.

Streamline Reporting
Keep track of what’s happening. Report library and one-click data export makes management and HR reporting a breeze.

Improve Communication
Engage your employees – reward great performance, share company news and objectives.

Tasks & Reminders
Manage day-to-day employee tasks from the HR Dashboard with email reminders and onscreen notifications.

Staff can access their own profile to view and book holiday, have access to company documents and their own personnel files.


 

 

 

Affordable Prices to suit your business size:

1-10 employees = £9 per month

11-20 employees = £19 per month

21-50 employees = £49 per month

51-100 employees = £99 per month

101-200 employees = £199 per month

Best Business Woman Awards 2018 Finalist

 

We are really proud and excited to have been selected as a finalist in the Best Business Woman Awards 2018 for the Business Services category.

The presentation evening was a great opportunity to hear about other inspirational businesswomen.

Debbie Gilbert, organiser of The Best Business Women Awards said ‘The standard of our finalists is exceptionally high. We are delighted to receive entries from female entrepreneurs from throughout the UK, from women who are real trailblazers in their industry. This is a tough competition judged by business experts. To be a finalist is a major achievement. Finalists have been selected for their business acumen, determination, creativity and tenacity. Almost 90% of start-ups fail in the first 3 years and all our finalists are all shining examples of being successful entrepreneurs who have proved their success to our judges.’

Melanie Knight, who started the business in 2016 said “The Best Business Women Awards are specifically for female business owners who are making a real impact for their clients and I am absolutely delighted to have been selected as a finalist.”

What’s with the Blue Tree???

Why Blue Tree?

I am regularly asked, “What’s with the Blue Tree?” “Why is the company named Blue Tree?”

I suppose it is a bit like naming a child, in the respect that it is a very big decision and one that you and anyone involved have to live with.

There’s lots of advice out there, telling you how to choose a name.   The main point I was told, a business name should be something easy to remember.  I was once asked, “Don’t think of a Blue Tree.”  Our brain works in such a way that I was then imagining one! So that was my first Blue Tree thought.

Thinking about an HR business – yes, it’s serious business and you want to promote a highly professional image, but what is HR really about?  The part about Human Resources management that I think is most important is the growing, developing and nurturing of employees.

I went to an HR seminar run by the CIPD years ago, and there was a presentation that stuck with me.  The HR head for Google was presenting and he said that his/their philosophy on the purpose of HR was

Find Them, Grow Them, Keep Them’.

Of course, he was talking about the people/employees who are the heart of any business.

This is all about the growth of a business – building a team, developing the team and then retaining them.

I wanted our business to symbolise growth and this made me think of a tree.  Growing from small acorns or seeds into a possible massive proud structure which weathers many storms.

Blue is deemed to be nurturing colour and it is also my favourite colour!

At the end of the day, the company name is not important.  It’s our professional service and ongoing commitment to providing good HR services to our clients, but it’s always good to hear the back story.

And so there we have it…. Blue Tree HR, offering expert HR advice for small businesses, was born!

Fast forward to today and we believe we are the best freelance HR consultant Essex can boast, offering an array of HR services and support, including ad hoc HR and retained HR support for small businesses!